Register for a PLANET course

PLANET web imageThis page explains how to register for a PLANET course, common issues and questions and the cancellation and refund policy.

On this page:

book here image

Register and book a course

All PLANET course bookings are made using the On-line Registration System.

1. Create a user account in the PLANET on-line training environment.

2. Once logged in you can browse courses, select training dates and fill in payment details.

Open the PLANET Online Registration System

Note: You will receive your user name almost instantly via email; it will take approximately 30 minutes for your account to become active.

See Help for more information about registration.

Payment information

  • All prices are shown GST inclusive, students are eligible for a 50% discount

  • EFT payments are accepted, we are currently investigating credit card payments.
  • If paying by cheque make payable to the Department of Planning and Community Development
  • A tax invoice will be issued at the time of registration. 

See Help for more information about payment.

PLANET cancellation and refund policy

1. If you need to cancel your attendance at a course:

  • Notice of cancellation must be given no later than 5 days before the program to be eligible for a full refund
  • all withdrawals from programs can be undertaken on-line
  • A cancellation fee of $40.00 will be charged for late withdrawals
  • No refunds are given where parties do not attend a seminar without prior notice.
2. Some programs are subject to change without notice or may be cancelled. In these cases, everyone who has registered for the course will be notified by email. It is important that your contact details are current.

See Help for more information about cancellation.


Answers to some common questions are provided below.


  • I receive an error message when accessing the Planet Online Reservations page.

    This may be caused by your version of Internet Explorer. Click on the "Continue to this website (not recommended)" link to take you "safely" to the Planet Online Reservations page.

  • Can I make a training request for someone else?

    If a Manager or HR representative is looking after training for your department, they will need to either create an account for you or have a copy of your username and password to log in and book training on your behalf.


  • Can I change my method of payment?

    Once you have booked training you will be required to fill in appropriate fields indicating how payment will be made. This can be amended if the payment method changes.

  •  Is catering provided?

    Unless specified otherwise, all catering will be provided.


Further Questions

Please contact the administrator if you are experiencing any issues.